How to Reschedule Life in the UK Test, Change the Date or Cancel (2026)

Can I change my Life in the UK Test date?

Yes. You can change your Life in the UK Test date, but the official system has no 'change date' or 'move booking' option. You cancel your confirmed test and book a new one. If you cancel at least 72 hours before the test, you get the £50 back, so changing the date costs nothing extra. Inside 72 hours, the fee is lost and the new booking costs another £50.

How to reschedule the Life in the UK Test: step by step

Sign in to your Life in the UK Test account on GOV.UK, select 'Confirmed tests', then 'Cancel tests' next to the booking. If you are 72 hours or more ahead, the £50 is refunded automatically. Then start a new booking in the same account, choose a centre, date and time, pay £50 and keep the new confirmation email.

1. 1

   Check the time left

   Count 72 hours back from your test start time, not your test date. A test at 2pm on Friday must be cancelled by 2pm on Tuesday to get a refund.

2. 2

   Check new dates first

   Look at available slots before you cancel, so you know a date that suits you is open. Popular centres can fill up quickly.

3. 3

   Sign in to your account

   Use the official service linked from gov.uk/life-in-the-uk-test, with the email and password you booked with.

4. 4

   Cancel the confirmed test

   Select 'Confirmed tests', then 'Cancel tests'. If you qualify, the £50 goes back to the card you paid with. You do not need to contact UK Visas and Immigration.

5. 5

   Book the new date

   Start a new booking, choose a test centre (there are over 30 in the UK), pick a date at least 3 days ahead and pay £50 by debit or credit card.

6. 6

   Keep both emails

   Save the cancellation and new booking confirmations until the refund reaches your account and you have passed.

How to cancel the Life in the UK Test

To cancel the Life in the UK Test without rebooking, sign in to your account, select 'Confirmed tests' and then 'Cancel tests'. Cancel at least 3 days (72 hours) before the test and the £50 fee is refunded to the card you booked with. If you cancel later, the booking is still cancelled, but you do not get the fee back.

Cancellation is done online only, through your account. The helpline (0800 015 4245, support@lituk.psionline.com) can help if you cannot sign in or the booking does not show.

The Life in the UK Test refund policy: the 72-hour rule

GOV.UK says you get a refund if you cancel at least 3 days (72 hours) before you are due to take the test, and no refund if you cancel or rearrange within 3 days. It is a straight 72-hour countdown to your appointment time. It is not counted in working days, and weekends and bank holidays count like any other day.

Refunds go to the card used for the booking. If you no longer have that card, or the money has not arrived, contact the helpline with your booking details.

How many times can you reschedule the Life in the UK Test?

There is no published limit on how many times you can reschedule or cancel and rebook the Life in the UK Test. Each change is a cancellation and a new booking, so the only limit is cost: every change made 72 hours or more ahead is free, and every change inside 72 hours costs you the £50 you paid.

If you keep moving the date because you do not feel ready, set a target first: take timed mock tests and book only when you are scoring well above the 75% pass mark. Our Life in the UK Test guide explains the format and how to prepare.

What if you miss the test, are ill or bring the wrong ID?

If you miss the test, arrive late, are ill, bring the wrong ID or refuse to have your photo taken, you will not get a refund. You can book again straight away and pay £50 for the new test. GOV.UK has no special exception for illness, so if you feel unwell, cancel 72 hours ahead where you can.

• Bring the same original ID you used to book. A copy or screenshot is not accepted.
• The name on your booking must exactly match the name on that ID.
• Your photo is taken at the centre to confirm who you are.
• If you have a disability, you can make special requests when you book, such as extra equipment or help getting into the centre.

What if the test centre cancels your test?

If the test centre cancels your test, you can ask for a refund of the fee. Contact PSI, which runs the test for the Home Office, within 3 months of the test date by email at support@lituk.psionline.com or by phone on 0800 015 4245. The money is refunded to the card you used to book. You can then book a new date.

What do you need to rebook the test?

To rebook, you need an email address, a debit or credit card and an accepted form of ID. If you have an eVisa, book with a share code from your UKVI account. Otherwise use a valid passport, an EU, Swiss, Icelandic, Liechtenstein or Norwegian ID card, a photo travel document or a BRP or BRC within the GOV.UK time limit.

You must book at least 3 days in advance, so a date less than 3 days away will not be available.

Is the booking site I am using official?

The only official way to book, cancel or reschedule the Life in the UK Test is the service linked from gov.uk/life-in-the-uk-test. Several look-alike websites appear in search results and charge extra or offer 'rescheduling services'. They are not run by the Home Office or PSI and cannot apply the official refund rules for you.

Before you enter card details, check the address starts at gov.uk. If you booked through another site, contact your bank and the official helpline.

How to complain about a booking or refund

To complain about your test, booking or refund, contact PSI at complaints@lituk.psionline.com or on 0800 015 4245, Monday to Friday, 8am to 8pm. You must complain within 3 months of the test date, and GOV.UK says you will get a response within 10 working days.

You can also write to PSI e-Assessments, 2nd Floor, Boardman House, 64 Broadway, London E15 1NT.

Does the Life in the UK Test pass expire?

No. A Life in the UK Test pass does not expire. When you score 75% or more, you get a unique reference number, which the Home Office uses to check your pass. If you passed for settlement, you do not need to take it again for citizenship. Tests taken before 17 December 2019 have a 'test reference ID' letter instead.

Will the Life in the UK Test change in 2026?

As of October 2026, GOV.UK still lists the same test: £50, 24 questions in 45 minutes, a 75% pass mark and questions only from the official Guide for New Residents. The cancellation and refund rules on this page are those GOV.UK publishes now. Check GOV.UK before you book in case the rules change.

Rescheduling as part of an ILR or citizenship plan

Most people taking the Life in the UK Test also need to prove their English, usually at B1 level, for ILR or British citizenship. If you are moving your test date anyway, check that your English test result is valid for your application date and plan both tests together.

See the English requirements for UK visas and the British citizenship process. If you fail the Life in the UK Test, our guide to retaking it explains what to do next.